As our current lead at the OpenGov Hub is heading out for new adventures, we are looking for a new person to take on this very exciting role in community building and open government.
Job Opening: Community Manager
The OpenGov Hub Community Manager – a full-time position funded by Global Integrity and Development Gateway, the two anchor tenants – is the primary point of contact for all OpenGov Hub tenants as well as the broader open government community in Washington, DC for questions, requests, and support related to the OpenGov Hub. The successful candidate will be highly organized and creative, ideally with experience of helping to build strong, supportive and creative communities in co-working spaces. S/he will also help serve as the public face of the OpenGov Hub, representing the many organizations that call the OpenGov Hub home.
The Community Manager is responsible for:
- Serving as the tenant community lead to foster relationships and collaboration amongst individuals and organizations, as well as the larger open government community interested in OpenGov Hub activities.
- Serving as the primary point of contact for booking and administering all communal resources within the Hub (kitchens and coffee, shared technology, conference rooms, office furniture, mail and package collection, office supplies, access badges, rent collection, looking after the integrity and appearance of the premises, etc.).
- Building and maintaining relationships with third party contractors that have been successfully used and endorsed by Hub tenants – e.g. communications firms, web design firms, catering companies – so as to provide quick referrals to other Hub tenants.
- Managing the overall budget of the OpenGov Hub, including invoicing to tenants, regular expenses, and additional event rental revenue.
- Serving as a liaison between tenants and the landlord/management company to ensure the timely resolution of any facilities-related issues. Related, to manage all relationships and contracts between the landlord and vendors for any additional build-out to the space.
- Serving as the main contact point for all legal- and insurance-related matters connected to the running of the OpenGov Hub.
- Helping to conceptualize, organize, and execute all Hub-related public activities including launch and release events, networking events, and “OpenGov U.” lectures/salons.
- Maintaining the OpenGov Hub’s online presence, including the Hub website, blog posts, social media profiles, community listervs, public listservs, and blog post writing.
- Maintaining the OpenGov Hub’s Audio and Visual rooms so that equipment and software is up-to-date and that tenants receive the proper training on how to use these tools.
- Serving as the polite but firm “enforcer” of the OpenGov Hub’s rules and regulations.
- Serving as the Chair of the OpenGov Hub steering committee and working hand-in-hand with the Hub Management team.
- Developing new lines of revenue and business development through partnerships, sponsorships, and event space rentals.
- Working with the Global Integrity team, including the Executive Director, to harness the potential of the Hub to help put learning at the center of the open governance agenda.
Position Location: Washington, DC.
Ideal Skill Set
We are primarily interested in applicants’ organizational abilities, creative spark, and community-building skills. More specifically, we are looking for someone with:
- Bachelor's degree in a relevant field of study.
- 3-10 years of relevant work experience, particularly in building and strengthening communities.
- Strong written and verbal communication skills: this means the ability to write a press release, blog post, policy summary, or op-ed with minimal guidance or copy editing and the ability to speak comfortably to an expert audience or on camera. Experience with news reporting or blogging (on any topic) is helpful.
- Strong IT user skills and ability and willingness to troubleshoot the OpenGov Hub A/V equipment and interact with the community’s IT service providers.
- Knowledgeable in organizational tools to create an effective communications/issue resolution system with hub tenants.
- Adaptability to deal with both the mundane day-to-day and the strategic dimensions of community building.
- Fully proficient with web Content Management Systems such as WordPress. Proven success in designing and maintaining Twitter and Facebook strategies, as well as MailChimp and Eventbrite management. Working knowledge of other social network tools is a plus.
- Precision, organization, and ability to execute at a consistently high level with little to no micromanagement.Familiarity with an international non-profit environment is helpful but not required. Experience working on collaborative ventures and/or multi-organization initiatives is a plus.
- Experience with event planning a plus.
Our office environment requires openness, collaboration and flexibility. Our staff has an uncommon diversity of responsibilities: from high-level strategy to online messaging to logistics issues (we book our own travel and fix our own computers), everyone contributes. You will develop new skills in this job; expect to learn and adapt constantly. We are very much a learning organization.
You will be supported by results-oriented, friendly team whose primary mode of social engagement is based on trust and respect. International literacy and cross-cultural sensitivity are considered core competencies.
The salary range for this position is $50,000 - $80,000.
Global Integrity provides full health and disability benefits, as well as a modest life insurance policy, to all full-time employees and currently pays 100% of the premiums associated with those benefits. Holiday and sick time are also provided.
How to Apply
Please submit your resume and cover letter to firstname.lastname@example.org
After reviewing submitted applications, we anticipate calling back a small number of potential candidates for individual interviews via phone or in-person. Interviews will include both Global Integrity staff and colleagues from other Hub organizations. We are happy to answer additional questions directly (see Contact Information below), but all interested applicants must use the online form to apply for the position.
About the OpenGov Hub
The OpenGov Hub brings together a number of historically disparate but like-minded communities of practice in a shared workspace at 1110 Vermont Avenue, NW, Washington DC. Opened in April 2014, this Hub builds on the experience of a smaller Hub that was established in October 2012. As well as providing the day-to-day home for more than 30 organizations working on the open government agenda, the OpenGov Hub also serves as a community gathering point for open government learning and networking activities in the Washington, DC area.
A major goal is to make the Hub a physical destination for the broader Washington, DC open government community to launch reports, organize roundtable discussions, and sponsor receptions and networking events. The OpenGov Hub organizes weekly (and sometimes daily) public and private events ranging from training sessions to large panel discussions. Access to the Hub’s public meeting/presentation space is included in all Hub tenants’ rent, and available for a fee to external groups.
To encourage learning within the OpenGov Hub, tenants are regularly encouraged to lead public discussions and suggest topics and presenters for others, as well as finding ways to collaborate on a variety of issues. The OpenGov Hub will also play an increasingly important role in Global Integrity’s ambition to make learning a centerpiece of the open government agenda.